Privacy Policy

2. Information We Collect

We collect information in three ways:

Information you provide directly

• Contact and discovery forms— name, email address, company name, project details, and budget range when you reach out via our contact form.
• Discovery calls— name, email, and scheduling details when you book a call through our booking widget.
• Brand asset requests— your email address when you request our brand book or media kit assets.
• Job applications— name, email, resume/CV, portfolio links, and any other information you choose to submit when applying for a role at Riverborn.

Information collected automatically

• Device and browser type, IP address (approximate location), pages visited, and referring URLs.
• Usage analytics such as session duration, click paths, and feature interactions on the Site.
• Cookies and similar technologies used by our booking widget and analytics providers (see Section 5).

Information from third parties

If you interact with us through LinkedIn, our booking provider, or a referral partner, we may receive your name, email, and public profile information from that platform.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, schedule discovery calls, and prepare project proposals.
• Deliver requested materials, such as our brand book or case studies.
• Evaluate job applications and communicate with candidates.
• Operate, secure, and improve the Site, including diagnosing technical issues.
• Understand how visitors use the Site so we can improve content and navigation.
• Send updates, newsletters, or marketing communications you have opted into (you may unsubscribe at any time).
• Comply with legal obligations and enforce our Terms & Conditions.

4. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers— vendors who help us operate the Site and run our business, including hosting infrastructure, database and email delivery providers, and our scheduling/booking platform. These providers are contractually restricted from using your data for any purpose other than providing services to us.
• Internal notifications— new inquiries or requests may be relayed to our internal team channels so the right person can follow up quickly.
• Legal and safety— if required to comply with a legal obligation, protect our rights, or investigate fraud or security issues.
• Business transfers— in connection with a merger, acquisition, or sale of assets, with notice to you where required by law.

5. Cookies & Analytics

We use cookies and similar technologies to keep the Site functional, remember preferences, and understand aggregate usage patterns through analytics tools. Our call-booking widget also sets cookies necessary to manage scheduling. Most browsers let you refuse or delete cookies through their settings; doing so may limit some features of the Site, such as the booking widget.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy — for example, for the duration of an active inquiry or business relationship, plus a reasonable period afterward for record-keeping, legal, and accounting purposes. Job application materials are retained for the duration of the hiring process and a limited period afterward, unless you ask us to delete them sooner.

7. Data Security

We apply reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Riverborn is based in Bangladesh and works with clients and service providers globally. Information we collect may be transferred to, stored, and processed in countries other than your own, including Bangladesh and the countries where our service providers operate. We take steps to ensure information remains protected consistent with this Policy wherever it is processed.

9. Your Rights & Choices

Depending on where you are located, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal or contractual exceptions.
• Object to or restrict certain processing, including marketing communications.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@riverborn.com. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

The Site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will update the “Last updated” date above whenever we make changes, and material changes will be communicated where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Riverborn Limited
Dhaka, Bangladesh
Email: hello@riverborn.com